What we do

What we do

Resident Engagement

Resident Engagement

Resident Engagement

Engagement

Resident engagement that’s integrated, not bolted-on

RiskBase unifies compliance, risk assurance and two-way resident communication into an intuitive, secure and auditable system designed for modern dutyholders.

  • Automated resident engagement

  • Vulnerability management: PEEPs & PCFRAs

  • Door check & equipment inspections

  • Dynamic SIB and EES documentation

Elderly person holding walking stick
Regulatory

Regulatory obligations met in one place

Regulatory obligations met in one place

Manage overlapping regulatory requirements to provide information, educate, involve and consult with residents.

Person using tablet
Engagement

Resident engagement that’s integrated, not bolted-on

Resident engagement that’s integrated, not bolted-on

RiskBase unifies compliance, risk assurance and two-way resident communication into an intuitive, secure and auditable system designed for modern dutyholders.

Elderly person holding walking stick
Regulatory

Regulatory obligations met in one place

Regulatory obligations met in one place

Manage overlapping regulatory requirements to provide information, educate, involve and consult with residents.

Person using tablet
RiskBase app showing resident engagement
RiskBase app showing resident engagement

RiskBase Engage

RiskBase Engage

Know who lives in your blocks

Know who lives in your blocks

Automatically email, text and can send post to residents and leaseholders – from one dashboard. With reliable resident contact information, engaging them, providing statutory information and working through PEEPs processes becomes much simpler.  RiskBase Engage not only manages residents but brings together other contacts too – from letting agents to guardians, carers and relatives of vulnerable or elderly relatives.  

Automatically email, text and can send post to residents and leaseholders – from one dashboard. With reliable resident contact information, engaging them, providing statutory information and working through PEEPs processes becomes much simpler.  RiskBase Engage not only manages residents but brings together other contacts too – from letting agents to guardians, carers and relatives of vulnerable or elderly relatives.  

Automatically email, text and can send post to residents and leaseholders – from one dashboard. With reliable resident contact information, engaging them, providing statutory information and working through PEEPs processes becomes much simpler.  RiskBase Engage not only manages residents but brings together other contacts too – from letting agents to guardians, carers and relatives of vulnerable or elderly relatives.  

Book a Demo

Resident self-service portal

Resident self-service portal

Rather than clunky, static forms, RiskBase Engage dynamically surveys residents – allowing them to access building and safety information, as well as provide their details. 

Rather than clunky, static forms, RiskBase Engage dynamically surveys residents – allowing them to access building and safety information, as well as provide their details. 

  • Update contact information for all flat residents

  • Flat door check scheduling

  • Manage leaseholder-responsible remedial actions

  • Up-to-date asset-based and building safety information

  • Manage vulnerability, PEEP, EES and PCFRA requests

  • Equipment fault reporting

Plugged into RiskBase as well as your other software

Plugged into RiskBase as well as your other software

As well as native integration with RiskBase surveys, checks and inspections, carried out either in-house or using third-party surveyors – RiskBase integrates with leading property and asset management software. 

As well as native integration with RiskBase surveys, checks and inspections, carried out either in-house or using third-party surveyors – RiskBase integrates with leading property and asset management software. 

  • Open API with webhooks for any integration

  • Zapier for point-and-click setups

  • Native Dwellant and Simpro integration

  • NEC and MRI coming soon

Portfolio-wide Visibility

Portfolio-wide Visibility

A live view of exposure to instantly identify overdue checks, access issues, missing information and outstanding remedial work.  Move beyond simple tracking and into exception management, prioritising risk factors that matter the most, and letting the system handle the rest.

A live view of exposure to instantly identify overdue checks, access issues, missing information and outstanding remedial work.  Move beyond simple tracking and into exception management, prioritising risk factors that matter the most, and letting the system handle the rest.

go beyond legislation

go beyond legislation

Fire and Rescue Service “ready”

Fire and Rescue Service “ready”

Both the FSER and Residential Evacuation Plan legislation requires additional information and the provision of SIB plans, BEEPs and resident evacuation information to one of 44 English Fire and Rescue Services.  Whilst the legislation is clear, many of the FRSes ask for information in different formats, some electronically and others in paper format. RiskBase engage makes this easy with one consistent output and an audit trail of changes. 

Both the FSER and Residential Evacuation Plan legislation requires additional information and the provision of SIB plans, BEEPs and resident evacuation information to one of 44 English Fire and Rescue Services.  Whilst the legislation is clear, many of the FRSes ask for information in different formats, some electronically and others in paper format. RiskBase engage makes this easy with one consistent output and an audit trail of changes. 

book a demo

Capture once, reuse everywhere 

Combining education, scheduling and resident information capture into one process reduces the number of touch points and resident fatigue whilst improving data quality. 

Combining education, scheduling and resident information capture into one process reduces the number of touch points and resident fatigue whilst improving data quality. 

Combining education, scheduling and resident information capture into one process reduces the number of touch points and resident fatigue whilst improving data quality. 

Multi-channel resident engagement 

Reach residents reliably and automatically through digital channels, with automated fallback to postal communication or phone / operator input when needed. 

Reach residents reliably and automatically through digital channels, with automated fallback to postal communication or phone / operator input when needed. 

Reach residents reliably and automatically through digital channels, with automated fallback to postal communication or phone / operator input when needed. 

Unmatched transparency and public trust 

QR codes used on doors and fire safety equipment to speed up regular checks and inspections, can be scanned by residents to access inspection status, outstanding actions and building-wide fire precaution information. 

QR codes used on doors and fire safety equipment to speed up regular checks and inspections, can be scanned by residents to access inspection status, outstanding actions and building-wide fire precaution information. 

QR codes used on doors and fire safety equipment to speed up regular checks and inspections, can be scanned by residents to access inspection status, outstanding actions and building-wide fire precaution information. 

Bulletproof data security and privacy 

Designed for regulatory scrutiny and accountability, RiskBase handles sensitive resident information securely along with indelible audit trails of who changed and viewed what and when. 

Designed for regulatory scrutiny and accountability, RiskBase handles sensitive resident information securely along with indelible audit trails of who changed and viewed what and when. 

Designed for regulatory scrutiny and accountability, RiskBase handles sensitive resident information securely along with indelible audit trails of who changed and viewed what and when. 

  • Detailed understanding of GDPR requirements 

  • ISO 27001 security & ISO 9001 quality accreditation 

  • Comprehensive data protection and privacy policies 

  • Regulator-ready, provable history 

  • Detailed understanding of GDPR requirements 

  • ISO 27001 security & ISO 9001 quality accreditation 

  • Comprehensive data protection and privacy policies 

  • Regulator-ready, provable history 

  • Detailed understanding of GDPR requirements 

  • ISO 27001 security & ISO 9001 quality accreditation 

  • Comprehensive data protection and privacy policies 

  • Regulator-ready, provable history 

RiskBase is used by some of the largest organisations in the UK

Marriott Bonvoy logo
Halfords logo
Asda logo
NHS logo
Boots logo
Cineworld logo

RiskBase is used by some of the largest organisations in the UK

Marriott Bonvoy logo
Halfords logo
Asda logo
NHS logo
Boots logo
Cineworld logo

RiskBase is used by some of the largest organisations in the UK

Marriott Bonvoy logo
Halfords logo
Asda logo
NHS logo
Boots logo
Cineworld logo