How-To

Support > App > Profile

Manage your Profile

Manage your:

  • Profile Photo.
  • Email.
  • Password.
  • Security Settings.

Go to Settings

  1. At the bottom of the app, press Settings to open the settings page.
  • Tablet: Your profile appears on the right.
  • Smartphone: Press on your photo to go to your profile.

Settings

Update Photo

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press the Camera or Image to take or select a photo.

Make sure you give the RiskBase app permission to access your camera and photo library.

Press the Trash to delete your profile picture.

Change Email

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press on your email.
  3. Enter your new email address.
    • A six digit code will be sent to your new email address.
  4. Enter the six digit code into the app.

Change Password

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press on Password, Change....
  3. Enter your current password.
  4. Enter your new password.
  5. Press Change.

Go Passwordless

Sign in to RiskBase without a password for increased security.

There's no longer a need to remember a password and it works the same whether signing in on the app or admin.

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press on Go Passwordless.
  3. Press Go.
  4. Press Okay.

Two FA

Add an extra layer of security to your RiskBase account.

Enable Two Factor Authentication:

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Presss Two-factor-authentication, Setup now...:
    • Press Setup automatically and follow instructions, or
    • Press Show QR code to scan the code with your authenticator app, or
    • Press Show and copy secret
  3. Enter your verification into the RiskBase app.

Two FA

Sign Out

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press Sign Out.

Before signing out, press Sync to ensure all changes have been synced with RiskBase cloud. Signing out of the app, will remove all downloaded assets from your device.

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support@riskbase.uk