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Profile

Manage your Profile

Manage your:

  • Profile Photo.
  • Email.
  • Password.
  • Security Settings.

Go to Settings

  1. At the bottom of the app, press Settings to open the settings page.
    • Tablet: Your profile appears on the right.
    • Smartphone: Press on your photo (or initials) to go to your profile.

Settings

Update Photo

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press the Camera or Image to take or select a photo.

Make sure you give the RiskBase app permission to access your camera and photo library.

Press the Trash to delete your profile picture.

Change Email

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press on your email.
  3. Enter your new email address.
    • A six digit code will be sent to your new email address.
  4. Enter the six digit code into the app.

Change Password

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press on Password, Change....
  3. Enter your current password.
  4. Enter your new password.
  5. Press Change.

Go Passwordless

Sign in to RiskBase without a password for increased security.

There's no longer a need to remember a password and it works the same whether signing in on the app or admin.

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press on Go Passwordless.
  3. Press Go.
  4. Press Okay.

Multi-Factor Authentication

Add an extra layer of security to your RiskBase account by enabling multi-factor authentication (MFA).

After enabling MFA on your account, you're required to enter an authentication code during sign-in. The authentication code is generated by a MFA app on a device you own. The only way someone can sign into your account is if they have access to the MFA app on your device.

Enable Multi-factor Authentication

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo (or initials) to go to your profile.
  2. Press Multi-factor-Authentication, Setup now... and choose one of the following:
    • Setup Automatically Choose this option to automatically open the MFA app on your device and get setup. Only available on some devices.
    • Show QR Code Choose this option to display a QR code; manually scan this QR code with your MFA app to get setup.
    • Show and Copy Secret Choose this option to copy your MFA secret; you can then manually paste the secret into your MFA app to get setup.
  3. Once you've successfully added your RiskBase account to your MFA app, enter the code the app shows into RiskBase.

Two FA

Sign Out

  1. Press Settings to go to the settings tab (bottom right).
    • Tablet: Your profile is on the right.
    • Smartphone: Press on your photo to go to your profile.
  2. Press Sign Out.

Before signing out, press Sync to ensure all changes have been synced with RiskBase cloud. Signing out of the app, will remove all downloaded assets from your device.

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